Privacy Policy

Rejourney ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our Service.

1. Information for Website Visitors

When you visit rejourney.co, we collect standard log data and use first-party cookies to understand how you interact with our site. This may include your IP address, browser type, and pages visited. We use this information to improve our website and marketing efforts.

We use Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

2. Information for Customers

If you create a Rejourney account, we collect information necessary to provide the Service, including your name, email address, and billing information. We use this to manage your account, process payments, and send you Service-related notifications.

3. Information for End-Users

Rejourney processes data about your mobile application's end-users on your behalf. This data is collected via the Rejourney SDK and may include session replays, device metadata, and interaction events. You (our Customer) are the Data Controller for this data, and Rejourney is the Data Processor.

4. Data Scrubbing & Minimization

Privacy is built into Rejourney by design. Our SDK automatically scrubs:

• Password fields and sensitive text inputs.
• Camera views and credit card entry fields.
• Personally Identifiable Information (PII) in user IDs (automatically hashed).

Disclaimer:

While Rejourney provides these automatic privacy measures, they are provided as default tools to assist you. You (the developer/customer) are responsible for verifying that your specific implementation does not capture sensitive data and that you have configured masks or redactions as necessary for your unique UI and data flow.

5. Data Sharing & Sub-processors

We do not sell your data. We share information with the following sub-processors to provide the Service:

6. Data Retention

Session Replays: Automatically deleted after 7 days on free plan, otherwise retained for the duration detailed in your subscription.

Metadata & Analytics: Retained for the duration of your subscription to provide historical insights.

Backups: Encrypted backups are retained for up to 90 days for disaster recovery.

7. Your Rights (GDPR)

Depending on your location, you may have the right to access, correct, or delete your personal data.

To exercise these rights, please contact contact@rejourney.co.

8. Security

We use industry-standard security measures, including TLS 1.3 encryption for data in transit and AES-256 for data at rest. We conduct regular security audits to ensure your data remains protected.

9. Updates

We may update this policy periodically. Material changes will be notified via email or a prominent notice on our website.